149 lines
5.9 KiB
HTML
149 lines
5.9 KiB
HTML
<!doctype html>
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<html lang="en">
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<head>
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<meta charset="utf-8">
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<title>Help & Tips – Pen2Post</title>
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<meta name="viewport" content="width=device-width, initial-scale=1">
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<link rel="stylesheet" href="journal.css">
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</head>
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<body>
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<div class="notes-container">
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<div class="top-buttons">
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<button class="floating-button" onclick="goBackToApp()" aria-label="Back to app">
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<svg viewBox="0 0 24 24" aria-hidden="true">
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<path fill="currentColor" d="M15.41 7.41 14 6l-6 6 6 6 1.41-1.41L10.83 12z"/>
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</svg>
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</button>
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</div>
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<main class="page-main">
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<h1>Help & Tips</h1>
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<p class="text-muted">
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Answers to common questions, plus simple ways to get better results from your handwritten pages.
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</p>
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<!-- Quick questions -->
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<h2>Quick questions</h2>
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<h3>What is Pen2Post for?</h3>
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<p>
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Pen2Post turns photos of your handwritten journal pages into editable text,
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while keeping your original wording and structure.
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</p>
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<h3>Will it fix my spelling or grammar?</h3>
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<p>
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No. Pen2Post is designed to copy what is on the page, not rewrite it.
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You stay in control of the meaning and final edits.
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</p>
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<h3>Can I process multiple pages at once?</h3>
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<p>
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You process one page at a time. Each new extraction is added to the text area,
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so your pages stay in the order you choose.
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</p>
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<h3>How long does it take?</h3>
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<p>
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Most pages take under a minute, depending on how long the page is and how busy the system is.
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</p>
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<h3>How many pages can I do per day?</h3>
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<p>
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Your daily limit depends on your credits and plan.
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The app shows your current balance and will let you know when you are running low.
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</p>
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<!-- Tips -->
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<h2>Tips for better results</h2>
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<h3>Write better</h3>
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<ul class="section-list">
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<li>Write a little slower and slightly larger than your tiniest handwriting.</li>
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<li>Avoid extremely loose cursive if it tends to run together.</li>
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<li>If needed, try printing instead of cursive for tricky words or names.</li>
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</ul>
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<h3>Snap better</h3>
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<ul class="section-list">
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<li>Use good, even lighting and avoid strong shadows across the page.</li>
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<li>Hold your phone steady and keep the page flat in the frame.</li>
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<li>Use dark ink on light paper for strong contrast.</li>
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<li>Fill most of the camera view with the page, but keep all edges visible.</li>
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</ul>
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<h3>Share better (backup options)</h3>
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<ul class="section-list">
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<li>
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If recognition struggles with your writing, you can read your journal aloud using your
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keyboard’s microphone and let built‑in speech‑to‑text handle the transcription.
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</li>
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<li>
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You can also add quick voice notes or comments about a Pen2Post extract and clean
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everything up later in your main writing app.
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</li>
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</ul>
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<!-- Troubleshooting -->
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<h2>Troubleshooting</h2>
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<h3>The text has lots of mistakes</h3>
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<ul class="section-list">
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<li>Check lighting and make sure there are no heavy shadows or glare on the page.</li>
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<li>Try rewriting a short sample more clearly and testing again.</li>
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<li>Make sure the page fills most of the photo and is in focus.</li>
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</ul>
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<h3>Nothing seems to happen after I tap Extract</h3>
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<ul class="section-list">
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<li>Give it a bit of time; some pages can take close to a minute when the system is busy.</li>
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<li>Check your internet connection and try again if the connection was weak.</li>
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<li>If the app repeatedly fails, close and reopen it, then try another page.</li>
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</ul>
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<h3>My credits or daily limit look wrong</h3>
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<ul class="section-list">
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<li>Wait a few seconds and check again; sometimes it takes a moment to refresh.</li>
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<li>If you just watched an ad or bought credits, reopen the app to trigger a refresh.</li>
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<li>If the problem continues, note roughly when it happened so you can mention it in feedback.</li>
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</ul>
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<!-- Privacy -->
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<h2>Privacy and your pages</h2>
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<p>
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Your handwritten pages and extracted text are only processed for as long as needed to create the result.
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Once the text is shown in the app, it lives on your device.
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</p>
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<p>
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If you clear the text or close the app without copying or sharing it, it cannot be recovered.
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Before you clear anything, make sure you have copied or shared the text into a safe place.
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</p>
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<!-- Accuracy & refunds -->
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<h2>Accuracy and refunds</h2>
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<p>
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Handwriting recognition is never perfect. Results depend on your handwriting, lighting,
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and how clear the photo is. Pen2Post is meant to give you a strong rough draft, not a final,
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error‑free document.
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</p>
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<p>
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To protect your privacy, the app does not store your writing on its servers or keep detailed
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records of individual pages. Because of this, pages cannot be reviewed or “reprocessed” on request.
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</p>
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<p>
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Individual credits cannot be refunded based on dissatisfaction with output quality.
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Please use your free daily pages and any bonus test credits to make sure Pen2Post works well enough
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with your handwriting before buying larger bundles.
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</p>
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<p class="text-muted">
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If you still have questions after reading this page, you can send feedback from the Feedback section in the menu.
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While replies are not guaranteed, your notes help improve the app over time.
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</p>
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</main>
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</div>
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<script src="journal.js"></script>
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</body>
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</html> |